CRM & Leads Management System

Nurture Every Guest

Automate sales and turn inquiries into confirmed bookings effortlessly.

Travelo+ CRM & Leads Management provides a fully integrated ecosystem to manage leads, room blocking, and banquet reservations. Capture leads directly from Google Ads or your website and automate the journey from tentative inquiry to secure payment.

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Core CRM & Leads Capabilities

Maximize revenue and minimize manual work with automated sales workflows.

PMS Synchronization

Real-time updates across Rooms, Banquets, and POS. Block inventory directly from the leads module based on guest inquiries.

Automated Communication

Nurture leads with automated Email, WhatsApp, and SMS reminders based on preset schedules to increase conversion.

Auto-Expiry & Release

Set expiry dates for tentative bookings. Expired reservations are auto-cancelled, releasing inventory instantly for other guests.

Payment Collection

Send secure payment links via WhatsApp or Email. Boost confirmation rates with instant, convenient mobile payments.

Google Ads Integration

Capture leads directly into your sales funnel from Google Ads or third-party CRM systems for a unified data stream.

Banquet Automation

Manage high-value event inquiries and reservations alongside room stays, eliminating overbookings in banquet halls.

Optimizing the Guest Communication Cycle

A smart CRM ensures engagement at every critical touchpoint of the guest journey:

At Booking

Send location details, contact info, and digital check-in links immediately.

Pre-Arrival

Upsell spa treatments, safaris, or transportation while providing directions.

During Stay

Highlight restaurant timings, room service menus, and special property features.

Post-Departure

Automate review links, feedback forms, and loyalty offers for the next visit.

Digital Web Check-in

Reduce front-desk queues by 70%.

Capture Name, Phone, Email & Gender
Upload Passport/ID Photo & Signatures
Record Purpose of Visit & Travel Details
Integrated Guest Registration Card (GRC)
Reduced physical contact & faster check-in

Frequently Asked Questions

Yes, the CRM automatically blocks inventory based on tentative reservations, ensuring that specific rooms are held for a set period while the guest completes payment.

If a payment is not received before the pre-configured expiry time, the system deactivates the payment link and automatically releases the room back into the available pool in the PMS.

Secure payment links can be sent instantly through our integrated WhatsApp and Email triggers directly from the Leads dashboard.

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Transform your lead conversion and guest relationships with Travelo+.

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